Server Name: Ellie Frost
Restaurant: ViewHouse Centennial
Years in Industry: 14 years
What is your favorite dish at ViewHouse? I love the Margherita Flatbread, a modern twist on a classic! It’s made with San Marzano tomato sauce, fresh mozzarella cheese and heirloom cherry tomatoes topped with fresh basil.
How did you get into the business? My parents always told me if I wanted something I needed to get it myself. I started working at an Amish restaurant when I was 16 – I wore a white dress, floral apron, panty house, white socks and white shoes. It was a great group of people. I wanted to buy a car and cell phone.
Toughest challenge in your field? Connecting with people and having them leave. The restaurant business is so temporary, people tend to come and go. It’s hard to see people that you care about not be around anymore.
Proudest moment? Opening two 4 star restaurants on the coast of Peru. It was an amazing experience being a young business owner in a third world country.
Most embarrassing moment? I was slammed with 5 tables at the same time in one of the sections farthest from the kitchen. I had about 25 salads to deliver and they were all on one large tray, while I carried another small tray on my other arm. The person walking in front of me stopped immediately, and I ran right into her dropping all the salads in the middle of the restaurant.
Secretly desired food/ingredient? Sometimes I order onion rings, Caesar salad, avocado and chicken. It’s a really random combination of things. I like ordering a lot of different foods together!
Person in your business you most admire? I truly admired the couple that owned the Amish restaurant. They were very genuine, honorable business people who took good care of their employees. They knew how to read the trends and maximize their business.
Is there a secret dish not on the menu? I love our two eggs breakfast with a side of short rib. You have to specifically ask for that modification. I also love my special grape lemonade. It’s a mix of Skyy grape vodka, ViewHouse’s homemade lemonade and extra special ingredients. Find me and I’ll make you one!
What advise do you have for servers wanting to be well recognized for excellent service? Find passion and joy in the things that you do outside work, so that you can come to work feeling great.